MediaCore FAQ

1. What are the existing options of Mediacore softswitch operation?

Speedflow offers its customers purchasing and rental conditions (together with collocation or on customer’s server) of Mediacore softswitch.

2. Is Mediacore program designed for large providers or can it be used by small businesses as well?

The moduled structure (VoIP softswitch + VoIP billing + Guardian + transcoding) and its compatibility with various applications allows for both large and small VoIP companies using this platform to tackle their business tasks. Each module is self-contained and full-fledged VoIP software product. Mediacore Softswitch can be offered either as integrated VoIP software product or as separate modules. The program has a friendly interface; company-developer provides 24-hour NOC tech support, tutors their customers’ staff. Due to these facts, the newly formed VoIP companies do not have to employ specially qualified staff to maintain the system.

One more significant advantage is that softswitch Mediacore’s modules are compatible with major VoIP software solutions available on the market. This creates a unique possibility of migration into the up-to-date VoIP software platform for any size VoIP carriers.

3. How can Mediacore softswitch operate efficiently and stably during different work loads?

First of all, the operational system settings (Mediacore is based on ОS Linux) provide softswitch operation without interruption. A specially developed fail-safe RADIUS can maintain call rate 500 +.

4. What are the advantages of using software products in Mediacore softswitch with open code?

The advantages of using ОS Linux, Database PostgreSQL with open code are the following: this provides high efficiency, security, flexibility of the system and the most important thing - the possibility of further customization and development of Mediacore softswitch according to the customers’ needs.

5. What are the softswitch Mediacore’s advantages comparing to the existing products on the market?

The softswitch provides the full-fledged tools package for VoIP traffic management and accounting, which makes it possible to implement any customer’s request. Mediacore Softswitch has high efficiency which allows maintaining more than 1,000,000 calls per hour in the peak time (BHCA). Mediacore softswitch has flexible routing settings and vast solutions for financial accounting.

The security and fail-safety of Mediacore softswitch has been confirmed by successful results of independent testing: Protos Test-Suite c07-h2250v4. The claimed parameters of the VoIP softswitch (concurrent calls quantity) are determined during the real time working conditions in our company. All the VoIP softswitch characteristics claimed are judged by our own experience. Moreover, today after having used most of the existing VoIP software solutions, our company builds its business with the VoIP softswitch developed by ourselves.

6. What are the VoIP billing performance capabilities?

VoIP billing module offers the following benefits:

On-line access to CDR. Flexible settings and differentiation of reports parameters;
Flexible system of automatic invoicing with additional manual settings of various parameters (period, automatic reply, invoices editing ‘on-the-fly’);
Additional technical management features: firewall, tcpdump, ping, traceroute.

7. Customers are offered different softswitch packages and costs. How do the packages differ and does the quality vary?

We offer the same VoIP software product in all cases. The packages have different lines restrictions (concurrent calls quantity) and the additional modules set included into each package.

8. What software solutions can Speedflow offer for VoIP providers serving both retail and wholesale traffic?

Speedflow offers VoIP software solutions both for VoIP wholesale and retail providers. MediaCore softswitch is class 4 softswitch for VoIP wholesale carriers. CallMax softswitch is Class 5 softswitch for VoIP companies which provide services for end users.

9. What are the terms of usage of Mediacore softswitch demo version?

The demo version is provided for free. There are no restrictions for terms of usage: a customer can work in the system for as long as he needs and wishes in order to familiarize with its functions and to make a decision about VoIP softswitch purchase or rent. The only restriction is applied to the concurrent calls quantity – from 10 to 15.

While working with the demo version a customer has the possibility to test all the functions available in the released VoIP softswitch version: protocols and codec’s conversion, calls statistics display, incoming and outgoing invoices generation, automatic dynamic routing operation, system correct operation with priorities, Guardian solutions.

10. How many users can work simultaneously in the system and does it influence the traffic routing and softswitch operation in general?

Unlimited quantity of users can work simultaneously in the system. The access rights are regulated by the flexible system of rights and roles.

11. Is there a possibility to provide access into Mediacore softswitch for the partners to compare CDR?

Yes, the access level is managed by the flexible system of rights and roles. The developers guarantee the access only to the information specified in the access rights.

12. Is it possible to get a test version of Mediacore softswitch on customers’ server?

Yes, it is. You will have to sign the agreement on VoIP softswitch purchase. Testing period – is 2 weeks.

13. Can Mediacore softswitch be installed into virtual servers?

No, it cannot.

14. Is the requirement ОS Linux Ubuntu Server Edition v.8.04 32 bit necessary?

No, it isn’t. However, the VoIP softswitch installation into another distribution kit Linux will take more time.

15. How can dynamic routing be set?

This task is solved by creating the groups of points (Access Level). A user forms the groups of VoIP termination points and assigns them to the appropriate VoIP origination points. As a result, the dynamic routing is provided by ’one click’.

16. How is the call path set up?

The system includes 3 types of priorities and 2 regulation factors to offer a customer maximum free hand in setting various types of traffic termination.

17. Does protocol and codec’s conversion have an impact on the quality of communication?

Conversion system developed by our programmers implements the conversion ’on-the-fly’ without quality loss.

18. Is it possible to send the calls with full and media proxy?

Yes, it is. Signaling management is accessible in termination/origination points setting.

19. What is the optimal scheme of Mediacore softswitch installation for 500 + concurrent calls?

For such quantity of concurrent calls (500+) it is recommended to apply 1 server for billing, 1 server – RTP, 1 server - RADIUS.

20. How long does it take to install and run Mediacore softswitch?

Not more than 2-3 days.

21. Are the VoIP softswitch customers provided with technical support and training?

Speedflow provides 24/7 tech support. In case of VoIP softswitch purchase – first 3 months are for free. In case of rent – the tech support service is included into the rent.