MediaCore, VoIP Softswitch Class 4, has revenue assurance system Guardian for VoIP traffic quality monitoring

Revenue assurance system has next functionality:

• consistent monitoring and traffic analysis according to main established parameters;
• sending notifications to suppliers and technical support about problematic destinations;
• automated locking of problematic destinations;
• routing change (automatic/manual) according to the quality, price or other specified rules.

For traffic quality estimation Guardian uses the following parameters:

• average call duration (ACD);
• answer seizure ratio (ASR);
• total amount of connection attempts;
• quantity of successful connection attempts – all calls with the duration more than 0 sec;
• direction profitability percentage;
• short calls quantity with the duration less than 30 sec.

Guardian performs the functions of VoIP Trouble Ticket Automatic System (NOC TT). Based on routing analysis the system automatically generates and sends notification e-mails to suppliers in case of the incident or connection quality decline.

When identifying faults NOC TT system uses a complex of unique algorithms based on multivariate analysis. Because of system flexibility criteria analysis can be adjusted in accordance with different traffic priorities and expected profit rate.

Revenue assurance module Guardian is a great solution for VoIP companies which don’t have numerous technical support staff.

Guardian system is constantly monitoring the destination, changes and chooses efficient VoIP routes according to your rules for every customer. As a result the traffic quality and profitability increases.

• Get DEMO