1. What are the existing options of softswitch Mediacore operation?
2. Is Mediacore program designed for large providers or can it be used by small businesses as well?
3. How can softswitch Mediacore operate efficiently and stably during different work loads?
4. What are the advantages of using software products in Mediacore system with open code?
5. What are the softswitch Mediacore’s advantages comparing to the existing products on the market?
6. What are the VoIP billing performance capabilities?
7. Customers are offered different softswitch packages and costs. How do the packages differ and does the quality vary?
8. What software solutions can Speedflow offer for VoIP providers serving both retail and wholesale traffic?
9. What are the terms of usage of softswitch Mediacore demo version?
10. How many users can work simultaneously in the system and does it influence the traffic routing and softswitch operation in general?
11. Is there a possibility to provide access into Mediacore system for the partners to compare CDR?
12. Is it possible to get a test version of Mediacore on customers’ server?
13. Can Mediacore be installed into virtual servers?
14. Is the requirement ОS Linux Ubuntu Server Edition v.8.04 32 bit necessary?
15. How can dynamic routing be set?
16. How is the call path set up?
17. Does protocol and codec’s conversion have an impact on the quality of communication?
18. Is it possible to send the calls with full and media proxy?
19. What is the optimal scheme of Mediacore system installation for 500 + concurrent calls?
20. How long does it take to install and run Mediacore system?
21. Are the customers provided with technical support and training?

1. What are the existing options of softswitch Mediacore operation?

Speedflow offers its customers purchasing and rental conditions (together with collocation or on customer’s server) of softswitch Mediacore.

2. Is Mediacore program designed for large providers or can it be used by small businesses as well?

The moduled structure (softswitch + billing + Guardian + transcoding) and its compatibility with various applications allows for both large and small VoIP companies using this platform to tackle their business tasks. Each module is self-contained and full-fledged software product. Softswitch Mediacore can be offered either as integrated software product or as separate modules. The program has a friendly interface; company-developer provides 24-hour tech support, tutors their customers’ staff. Due to these facts, the newly formed companies do not have to employ specially qualified staff to maintain the system.

One more significant advantage is that softswitch Mediacore’s modules are compatible with major software solutions available on the market. This creates a unique possibility of migration into the up-to-date software platform for any size VoIP carriers.

3. How can softswitch Mediacore operate efficiently and stably during different work loads?

First of all, the operational system settings (Mediacore is based on ОS Linux) provide softswitch operation without interruption. A specially developed fail-safe RADIUS can maintain call rate 500 +.

4. What are the advantages of using software products in Mediacore system with open code?

The advantages of using ОS Linux, Database PostgreSQL with open code are the following: this provides high efficiency, security, flexibility of the system and the most important thing - the possibility of further customization and development of Mediacore system according to the customers’ needs.

5. What are the softswitch Mediacore’s advantages comparing to the existing products on the market?

The system provides the full-fledged tools package for VoIP traffic management and accounting, which makes it possible to implement any customer’s request. Softswitch Mediacore has high efficiency which allows maintaining more than 1,000,000 calls per hour in the peak time (BHCA). Mediacore has flexible routing settings and vast solutions for financial accounting.

The security and fail-safety of Mediacore system has been confirmed by successful results of independent testing: Protos Test-Suite c07-h2250v4. The claimed parameters of the softswitch (concurrent calls quantity) are determined during the real time working conditions in our company. All the characteristics claimed are judged by our own experience. Moreover, today after having used most of the existing software solutions, our company builds its business with the softswitch developed by ourselves.

6. What are the VoIP billing performance capabilities?

VoIP billing module offers the following benefits:

• On-line access to CDR. Flexible settings and differentiation of reports parameters;
• Flexible system of automatic invoicing with additional manual settings of various parameters (period, automatic reply, invoices editing ‘on-the-fly’);
• Additional technical management features: firewall, tcpdump, ping, traceroute.

7. Customers are offered different softswitch packages and costs. How do the packages differ and does the quality vary?

We offer the same software product in all cases. The packages have different lines restrictions (concurrent calls quantity) and the additional modules set included into each package.

8. What software solutions can Speedflow offer for VoIP providers serving both retail and wholesale traffic?

If you choose softswitch Mediacore with full-fledged package (softswitch, billing, transcoding, Guardian) we offer softswitch class 5 CallMax – for free.

9. What are the terms of usage of softswitch Mediacore demo version?

The demo version is provided for free. There are no restrictions for terms of usage: a customer can work in the system for as long as he needs and wishes in order to familiarize with its functions and to make a decision about softswitch purchase or rent. The only restriction is applied to the concurrent calls quantity – from 10 to 15.

While working with the demo version a customer has the possibility to test all the functions available in the released version: protocols and codec’s conversion, calls statistics display, incoming and outgoing invoices generation, automatic dynamic routing operation, system correct operation with priorities, Guardian solutions.

10. How many users can work simultaneously in the system and does it influence the traffic routing and softswitch operation in general?

Unlimited quantity of users can work simultaneously in the system. The access rights are regulated by the flexible system of rights and roles.

11. Is there a possibility to provide access into Mediacore system for the partners to compare CDR?

Yes, the access level is managed by the flexible system of rights and roles. The developers guarantee the access only to the information specified in the access rights.

12. Is it possible to get a test version of Mediacore on customers’ server?

Yes, it is. You will have to sign the agreement on softswitch purchase. Testing period – is 2 weeks.

13. Can Mediacore be installed into virtual servers?

No, it cannot.

14. Is the requirement ОS Linux Ubuntu Server Edition v.8.04 32 bit necessary?

No, it isn’t. However, the softswitch installation into another distribution kit Linux will take more time.

15. How can dynamic routing be set?

This task is solved by creating the groups of points (Access Level). A user forms the groups of termination points and assigns them to the appropriate origination points. As a result, the dynamic routing is provided by ’one click’.

16. How is the call path set up?

The system includes 3 types of priorities and 2 regulation factors to offer a customer maximum free hand in setting various types of traffic termination.

17. Does protocol and codec’s conversion have an impact on the quality of communication?

Conversion system developed by our programmers implements the conversion ’on-the-fly’ without quality loss.

18. Is it possible to send the calls with full and media proxy?

Yes, it is. Signaling management is accessible in termination/origination points setting.

19. What is the optimal scheme of Mediacore system installation for 500 + concurrent calls?

For such quantity of concurrent calls (500+) it is recommended to apply 1 server for billing, 1 server – RTP, 1 server - RADIUS.

20. How long does it take to install and run Mediacore system?

Not more than 2-3 days.

21. Are the customers provided with technical support and training?

Speedflow provides 24/7 tech support. In case of softswitch purchase – first 3 months are for free. In case of rent – the tech support service is included into the rent.