1. What are the main benefits of AccuCore?
AccuCore is a powerful VoIP ERP tool with a wide range of modules and subsystems and as such, it performs a variety of complex tasks. Some of its most notable and beneficial functions include price-lists management, invoicing system, balancing, reporting engine, and CDR comparison module. What AccuCore really excels in is simplifying the complicated billing and client operations.
2. What features does the VoIP price-list subsystem include?
The system was developed for automatic price list generation for VoIP providers. It offers all kind of useful components which take care of:
- Tracking carrier and client rate changes
- Automatic route, rate and tariff uploads into your billing system
- E-mail notifications for clients and suppliers
- Import/Export of VoIP tariffs
3. Can you setup different invoicing settings for different customers?
Yes, you can generate incoming and outgoing invoices with flexible settings. The system allows users to set the billing period for every client – daily, weekly, monthly, etc. The module takes into consideration time zone and downloads data about route, rate, number of minutes and attempts. Invoices are sent by e-mail in your preferred format.
4. What is the procedure for disputed invoices?
AccuCore VoIP ERP solution has the special module that compares CDR’s and finds discrepancies between them. The system saves history of disputed bills and you can check them at any time. This eliminates the possibility of incorrect billing and keeps your clients happy
5. What kind of reports does AccuCore generate?
The reporting engine is one of the most significant subsystems in Accucore. It has gradually improved through the years and today you can take advantage of more than 50 types of reports, including full client report, LCR by countries, profitability reports, client and supplier analysis, sales reports and many more.
6. How can AccuCore improve the work of our technical support team?
The solution has implemented Trouble Tickets (NOC TT) system. It shows the status of each request (Received/Sent/Awaiting) and helps boosting the coordination and communication between managers and support engineers. It also allows users to monitor the history of all requests, keeping them updated on the status of their requests.
7. How can companies optimize the work of their managers with AccuCore?
AccuCore offers convenient targets & offers subsystem. It automatically compares the price lists of your suppliers and customers and helps finding the most profitable deals. It coordinates the work of different managers and saves time, all that while reducing the routine in their day-to-day tasks.
8. Is it possible to send notifications to business partners with AccuCore?
Naturally, correspondence is a key part of our ERP solution. AccuCore is equipped with a mail sender module, that allows the distribution of bulk mails to a defined number of business partners. You can send as many emails as you need and each letter is generated individually in order to avoid spam filtering.
9. Is my data secured with AccuCore?
Security is a top priority for all Speedflow offerings. AccuCore VoIP ERP tool guarantees the highest level of business security, keeping your data strictly confidential and out of harm’s way. Different access levels and advanced data encryption algorithms make using AccuCore an absolutely safe choice for your company.
10. Can I use only certain parts of AccuCore?
Yes, it’s not necessary to integrate the complete system. You can choose our AccuCore as a service model based on the outstaffing services and only use the functionalities that you need.
11. How easy it is to use AccuCore?
Each AccuCore implementation includes basic setup and installation, as well as live trainings and tutorials. Should you need any extra help we have a 24/7 professional Support Team and extensive video tutorials that can add up to your overall AccuCore experience.
12. Can I manage expenses like salaries, cash and wire payments?
Yes, this is absolutely possible with AccuCore VoIP ERP and its powerful accounting subsystem. You can manage monetary funds, payments, fixed assets and balances with partners. You can benefit from an extensive monetary funds planning report as well as other useful financial reports.