SAMTELL Limited: Softswitch for Business Development

‘The softswitch is feature-rich and all the features are important’
‘Implementation took a single day’

Stepan Madatyan, IT Director, SAMTELL Limited

1. When was the Mediacore Softswitch launched by your company?

Our company implemented the MediaCore Softswitch three months ago.

2. What kind of issues did you face up before migrating to the MediaCore?

The MediaCore is our first Class 4 Softswitch.

3. Which MediaCore features have appeared to be the most useful for you, have affected your decision in favor of our Softswitch Solution?

It is very hard to single out one concrete function. The softswitch is feature-rich and all features are important for us.

4. The MediaCore includes the following modules: Switch, Billing, Guardian, and Transcoding. Which package was chosen by your company and why?

We were looking for a multifunctional solution, so we use all of the modules. Each module is vital for our operation.

5. How long did it take to have the MediaCore installed?

If I’m not mistaken, it took a single day.

6. What’s your overall impression on the NOC Team Support

Very good impression. They are professionals.

7. Which results have you achieved since you started to use the MediaCore Softswitch?

I think I can say that we’ve received good results. It is our first Softswitch solution and it helps us to develop the business. After few months of renting, we bought the MediaCore Softswitch.