SPEEDFLOW

MediaCore Softswitch Testimonial by Connectionportal

‘…an excellent product…’
‘…The support team is always one of the best experience I ever had…’

1. When was Mediacore Softswitch implemented by your company?

Sep 15, 2010.

2. How long did it take you to implement this software system?

About 2 weeks.

3. Is your company renting or bought Mediacore SoftSwitch?

We rented the software at first then purchased it.

4. Mediacore Softswitch includes different program modules: billing, transcoding, monitoring system of the VoIP connection quality Guardian, VoIP Trouble Ticket Automatic System. Which package was chosen by your company? Why?

Billing, that’s all we need.

5. Did you study a market of VoIP softswitches before you made your choice? What Mediacore features were determinant for your decision-making?

We studied different softswitches and favorable to the reliability and performance of Mediacore.

6. Was there a necessity of system expansion considering individual requirements of your company operation? If so, what add-ins have been made to your variant of the system?

No.

7. What advantages do you gain by using Mediacore Softswitch? Did you note some changes in your daily workflow after the softswitch implementation?

Easier to monitor the daily traffic, but it would be great if the CDR can be more real-time. Currently it has 10-15 minutes delay.

8. What can you say about the work of the stuff of Speedflow Communications during the process of implementation of the system in your company?

It is an excellent product.

9. How would you describe Speedflow Communications team’s approach to clients’ support? How fast did they react to your company’s demands about necessary improvements?

The support team is always one of the best experience I ever had.

10. How do you assess the results of collaboration with Speedflow Communications?

It is an excellent product.

11. Please, can you share the information about your company main activities, history, plans for the future?

Connection Portal Inc., is a wholesale and retail VoIP telephony provider based in San Jose, CA, USA. Mediacore well handles the growing demand for our wholesale traffic.