MediaCore Softswitch Testimonial by Energetix GMBH
‘MediaCore automatizes the business processes and releases us time for other tasks.’
‘Thanks for good cooperation.’
Chief Executive Officer, Energetix GMBH
1. When was Mediacore Softswitch implemented by your company?
We implemented the MediaCore Softswitch in May 2011.
2. How long did it take you to implement this software system?
About a week.
3. Is your company renting or bought MediaCore SoftSwitch?
We are renting the MediaCore Softswitch
4. Mediacore Softswitch includes different programme modules: billing, transcoding, monitoring system of the VoIP connection quality Guardian, VoIP Trouble Ticket Automatic System. Which package was chosen by your company? Why?
We use the complete package with all the modules. They are important for our business, especially billing and transcoding modules.
5. Did you study a market of VoIP softswitches before you made your choice? What Mediacore features were determinant for your decision-making?
We chose the MediaCore Softswitch due to good reviews on the Internet about Speedflow Communications and about its class 4 softswitch.
6. Was there a necessity of system expansion considering individual requirements of your company operation? If so, what add-ins has been made to your variant of the system?
No, it wasn’t necessary; the system configuration we have meets all our requirements.
7 . What advantages do you gain by using Mediacore Softswitch? Did you note some changes in your daily workflow after the softswitch implementation?
MediaCore Softswitch automatizes the VoIP business processes and releases us time for other tasks. We have no problems working with the MediaCore Softswitch.
8. What can you say about the work of the staff of Speedflow Communications during the process of implementation the system in your company?
There were no problems during the implementation.
9. How would you describe Speedflow Communications team’s approach to clients’ support? How fast did they react to your company’s demands about necessary improvements?
Support is very qualified and trained. They respond to requests immediately.
10. How do you assess the results of collaboration with Speedflow Communications?
We have only positive impressions working with Speedflow. Good managers, good support, very friendly staff. Thanks for good cooperation.
11. Please, can you share the information about your company main activities, history, plans for the future?
Energetix GMBH is a new company in the VoIP market. That’s why our goal is to create the strong business cooperation with our partners.