SPEEDFLOW

MediaCore Softswitch Testimonial by Terminium Offshore S.A.L

‘…The billing system is very clear and easy to use. You can learn all the details in one hour………WOW!!!!!!’
‘…The Guardian Module is unbelievable; it is a cost-saving feature…’

Wael Alaeddine, COO
Terminium Offshore S.A.L

1. When was MediaCore Softswitch implemented by your company?

February 2011

2. How long did it take you to implement this software system?

Two days.

3. Is your company renting or bought MediaCore SoftSwitch?

We bought the MediaCore SoftSwitch.

4. MediaCore Softswitch includes different program modules: billing, transcoding, Revenue Assurance System Guardian, VoIP Trouble Ticket Automatic System. Which package was chosen by your company? Why?

We have bought the whole package in order to have a full robust integrated system.

5. Did you study a market of VoIP softswitches before you made your choice? What MediaCore features were determinant for your decision-making?

Yes, we have studied the market.
MediaCore SoftSwitch is a fully integrated system made by one company which can make the communication faster and easier if any issue takes place. All the modules are available in one platform and have the ability to be customized upon request.

6. Was there a necessity of system expansion considering individual requirements of your company operation? If so, what add-ins have been made to your variant of the system?

No, there is no necessity in the meantime.

7. What advantages do you gain by using MediaCore Softswitch? Did you note some changes in your daily workflow after the softswitch implementation?

A lot of advantages!!! The billing system is very clear and easy to use. You can learn all the details in one hour………WOW!!!!!!

The transcoding feature saved us from some codecs issue…
The Guardian Module is unbelievable; it is a cost-saving feature…

8. What can you say about the work of the stuff of Speedflow Communications during the process of implementation of the system in your company?

It is incredible: only took like 24 hours to have it installed and got it up in 2 days. 10 over 10

9. How would you describe Speedflow Communications team’s approach to clients’ support? How fast did they react to your company’s demands about necessary improvements?

I would really appreciate this team because of their patience, high tech info and fast reply.

10. How do you assess the results of collaboration with Speedflow Communications?

SpeedFlow is solid, accurate and organized company. Hoping to have the same treatment all the time.

Thanks, Terminium Offshore S.A.L! We are delighted to have another satisfied partner!