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VoIP and IoT – reshaping the future of smart solutions

VoIP and the IoTAlthough VoIP and IoT (The Internet of Things) have not yet been fully connected, the potential is there. The integration of the two is the logical next step for both. It will have far-reaching effects on all of us in the years to come.

VoIP has sparked a revolution by allowing organizations to cut expenses, boost output, and increase mobility and adaptability. All of these benefits can be amplified by utilizing the features made possible by IoT software.

Why the name Internet of Things

The Internet of Things is a network of connected or network-aware objects that:

  • can collect data,
  • talk to other objects,
  • connect to a central control system,
  • and also respond to information that comes in.

 

The internet was mostly made up of computers when it was first thought of and as it grew. As new network-aware apps and devices like cameras, mobile phones, tablets, and IP phones came out, the internet turned into an internet of devices. They include thermostats, cars, pacemakers, public lighting, refrigerators, marine buoys, and so on. There really isn’t a category that is big enough to include all of these things. Therefore, the word “things” was used to include all possible examples.

The potential of VoIP and the Internet of Things

The IoT is connecting a large number of commonplace gadgets in order to make the world a better and more intelligent place. Most devices that are part of the Internet of Things use the Internet Protocol (IP) to provide functionality and information.  And this is where the technologies of VoIP and the internet of things intersect. Because of this, putting VoIP services into solutions for the Internet of Things is not a pipe dream; it is already happening.

The Internet of Things will only serve to bolster the value proposition that VoIP services offer. It is having an effect on the field of VoIP since it enables enterprises to derive even more functionality from their phone networks.

Consider the following possible outcomes

If you are getting close to your house, you can give the house a call and tell it to turn on the heater. Or you can program your calendars to send you an automatic notification via IP phone. This will ensure that you do not miss a crucial appointment because you forgot about it.

VoIP has the potential to play a role in the IoT mechanism that enables automation and remote device control. The immense capacity of the technology to transmit information from one location to another in a dependable and secure manner will only serve to expand the data flow of an IoT system. Additionally, the technology will bring huge benefits to users of VoIP. Just by providing a level of digital intelligence to devices that, in the absence of the technology, would be ignorant.

The future of smart solutions

The complementarity between the two has opened the door to big economic possibilities. Nevertheless, this will fundamentally alter VoIP in the years to come.

Using VoIP, organizations are able to conduct operations from any location and using any device. If this ability is linked to the Internet of Things, it will be much better. Businesses are able to construct smart workplaces. This will allow them to dramatically improve their productivity and efficiency. All by integrating VoIP and IoT.

 

For instance, your employees who are constantly on the go can stay productive by connecting their VoIP softphone to office equipment such as printers, fax machines, and desk phones. This allows them to make use of office resources regardless of where they are located.  Another example that is extensively utilized in businesses today is the integration of a VoIP system with commercial customer relationship management platforms.  Because of the integration, salespeople are able to access customer data immediately upon making a call to a customer, which speeds up the sales process.

Applications are plentiful in both cases

As IoT becomes more integrated into people’s daily lives, the interplay between VoIP and IoT may become increasingly important to the efficacy of company operations.

The IoT has been transforming the corporate landscape for years. And the most significant changes are still to come. VoIP telephony is about to go through a major change that will have a big effect on how businesses and people use it. While IoT presents new platform prospects with new upsides for VoIP customers, VoIP is gaining traction as the technology underpinning phone system solutions. The combination of the two would have a synergistic effect.  With this in mind, this would further propel the development of smart homes, smart offices, and better telephone systems.