Reliable VoIP server and hosting are crucial for the VoIP wholesale business. Carriers should consider many aspects during the implementation of their softswitch. Some VoIP vendors offer their server as a part of the complete solution. Sometimes providers provide the VoIP software license, and the client should take care of the server and colocation.
When there comes a time to choose a telecom software platform, carriers often face a difficult choice. There are lots of available alternatives on the market. As a result, telecom carriers need to compare price, functionality, customer reviews, after-sales support and other factors.
Turnkey VoIP solution vs custom integration: an overview of differences and benefits for your business
It is not uncommon for business leaders to encounter the build vs buy dilemma when planning to implement a new enterprise software solution. Nowhere is this more apparent than the area of business communication where organizational leaders are constantly bombarded with several Voice over Internet Protocol (VoIP) system options. Forbes reports that the VoIP market is growing exponentially as nearly 40% of businesses have switched their traditional phone systems for industry-standard VoIP service.
Nowadays messaging industry experiences significant transformation. In this article, you can read how important is scaling in the SMS traffic business. It will help you to understand how scaling adapts SMS carriers to current reality and how the MediaCore SMS platform can help them to achieve this goal.
The beginning of the year means new opportunities. It’s time to set goals and targets and plan the whole year. Our software team is not an exception. We are excited to share highlights of our annual plan and announce upcoming releases.
Today’s VoIP market is quite challenging and it’s not so easy for carriers to keep stable long-term growth. As per our research, these days, providers’ focus has shifted onto the cost-effectiveness of operations. Flexibility, security, and business processes optimization are also important. To offer growth opportunities, the vendor should have not only a consistent product development roadmap, but also communicate with clients and get their constant feedback.
Once our new MediaCore customer has the platform installed, this is just the beginning of the journey. The next essential step is to configure the platform and start to run traffic. The client’s account managers, technical support and other team members should be able to use the MediaCore properly. That’s why we provide free training for all our new customers.
How do you measure customer satisfaction and loyalty? Retention rate is a proven indicator that shows the quality of your product or service. Furthermore, it helps companies to build amazing relationships with their clients. Retention is not something that can be built in a moment. It is also a long-term process that requires a coherent plan. Speedflow surely values its software partners and does all the best to improve customer satisfaction and retention.
SMS traffic is increasing rapidly and creates opportunities for enterprise messaging businesses. Whether companies start an SMS division or they need to upgrade their existing messaging infrastructure, they face the problem of choosing an SMS hubbing platform that will enable their business growth. Let’s review which aspects are the most important when choosing the SMS solution.
A key premise for success in VoIP industry is setting up an infrastructure capable of covering the full scope of a business vision. Most of VoIP and SMS start-ups should ask themselves few questions regarding their first class 4 softswitch. What infrastructure will help emerging companies enter the market and sustain consistent business growth? Will it enable them to shift direction easily to respond to industry changes? Here you can review our practical tips, based on real use cases of our loyal customers.