How do you measure customer satisfaction and loyalty? Retention rate is a proven indicator that shows the quality of your product or service. Furthermore, it helps companies to build amazing relationships with their clients. Retention is not something that can be built in a moment. It is also a long-term process that requires a coherent plan. Speedflow surely values its software partners and does all the best to improve customer satisfaction and retention.
We at Speedflow appreciate when our software partners share their feedback regarding our products. Today we would like to present to you our recent interview about the MediaCore SMS solution implementation experience. We’ve got an opportunity to speak to Bill Djokoto, the CEO of IDS Data Services Inc. You are welcome to read his SMS platform testimonial and learn which MediaCore features they consider to be the most useful for their work.
Speedflow, as a group of companies, has been successfully operating in multiple industries. We started the affiliate marketing branch in 2018. Speedflow team has grown the affiliate network, continuously establishing partnerships with lots of publishers and advertisers worldwide. Now it’s time to move forward and take our affiliate branch to a whole new level!
SMS traffic is increasing rapidly and creates opportunities for enterprise messaging businesses. Whether companies start an SMS division or they need to upgrade their existing messaging infrastructure, they face the problem of choosing an SMS hubbing platform that will enable their business growth. Let’s review which aspects are the most important when choosing the SMS solution.
Today’s VoIP market is challenging. An atmosphere of uncertainty affects customers’ sensitivity to price. We at Speedflow appreciate partnerships with our MediaCore clients and always strive to create a beneficial environment for all new partners. Recently we have announced our special financial relief purchase plans. Following all the positive feedback, we decided to prepare special MediaCore monthly subscription packages that cover rented and hosted licenses too. We have a lot of partners who prefer a monthly subscription. Therefore, we tailored this offer to meet the needs of such companies and help them to overcome ambiguity.
Customer feedback is significantly important for our company. It plays a primary role in the MediaCore roadmap development. Lately, we’ve got a chance to speak with Mohamed Bilal, a COO and Partner of GoIP Telecom. They have been using the MediaCore SBC since July 2019. Below you can read their feedback about our Class 4 VoIP Softswitch.
Speedflow invites you to review our infographic and see the benefits of the MediaCore SBC routing mechanism. Review our file and learn what exactly differentiates our routing from other softswitches. The infographic shows how MediaCore users improve their user experience. They ncrease their traffic volumes, decrease NOC department workload and save their working time with our carrier-grade MediaCore solution. The numbers are based on the MediaCore SBC clients’ testimonials.
A key premise for success in VoIP industry is setting up an infrastructure capable of covering the full scope of a business vision. Most of VoIP and SMS start-ups should ask themselves few questions regarding their first class 4 softswitch. What infrastructure will help emerging companies enter the market and sustain consistent business growth? Will it enable them to shift direction easily to respond to industry changes? Here you can review our practical tips, based on real use cases of our loyal customers.
Today, we would like to share with you our latest MediaCore testimonial by International Investment & Trade Corporation (IITC). We were glad to talk to Hisham Badwan, Technical Manager at IITC and discuss their experience of implementing and using the MediaCore SBC.
1. Please describe in 2-3 sentences the challenges you faced before migrating to MediaCore SBC.
VoIP protocols are a group of technologies that make calls possible over the internet in the form of data packets sent from one IP to another. A variety of protocols have been developed to serve different purposes, from transmission of voice calls to sending of fax messages and SMS. Several VoIP protocols, such as SIP and H.323, are the dominant choice today. To cover all requirements of the VoIP business, it is a good practice to use a softswitch that supports multiple protocols and codecs and can convert them. Such softswitches do not limit carriers to establish networks which consist of any type of traffic and destinations geography.