Today’s VoIP market is quite challenging and it’s not so easy for carriers to keep stable long-term growth. As per our research, these days, providers’ focus has shifted onto the cost-effectiveness of operations. Flexibility, security, and business processes optimization are also important. To offer growth opportunities, the vendor should have not only a consistent product development roadmap, but also communicate with clients and get their constant feedback.
The pandemic situation changed the majority of businesses. Remote environment concerns not only internal business processes but also relationships with customers, suppliers, and business partners. Industry events are very important in the telecommunications world, but the new reality is changing the game. Nowadays most of the biggest conferences and industry events go virtual.
We at Speedflow always want to give our customers more – more features, more flexibility, and more capacity. This time we are happy to announce that all new MediaCore SMS platform customers are welcome to get benefit from our extended monthly subscription licenses.
Once our new MediaCore customer has the platform installed, this is just the beginning of the journey. The next essential step is to configure the platform and start to run traffic. The client’s account managers, technical support and other team members should be able to use the MediaCore properly. That’s why we provide free training for all our new customers.
How do you measure customer satisfaction and loyalty? Retention rate is a proven indicator that shows the quality of your product or service. Furthermore, it helps companies to build amazing relationships with their clients. Retention is not something that can be built in a moment. It is also a long-term process that requires a coherent plan. Speedflow surely values its software partners and does all the best to improve customer satisfaction and retention.
We at Speedflow appreciate when our software partners share their feedback regarding our products. Today we would like to present to you our recent interview about the MediaCore SMS solution implementation experience. We’ve got an opportunity to speak to Bill Djokoto, the CEO of IDS Data Services Inc. You are welcome to read his SMS platform testimonial and learn which MediaCore features they consider to be the most useful for their work.
Speedflow, as a group of companies, has been successfully operating in multiple industries. We started the affiliate marketing branch in 2018. Speedflow team has grown the affiliate network, continuously establishing partnerships with lots of publishers and advertisers worldwide. Now it’s time to move forward and take our affiliate branch to a whole new level!
SMS traffic is increasing rapidly and creates opportunities for enterprise messaging businesses. Whether companies start an SMS division or they need to upgrade their existing messaging infrastructure, they face the problem of choosing an SMS hubbing platform that will enable their business growth. Let’s review which aspects are the most important when choosing the SMS solution.
Today’s VoIP market is challenging. An atmosphere of uncertainty affects customers’ sensitivity to price. We at Speedflow appreciate partnerships with our MediaCore clients and always strive to create a beneficial environment for all new partners. Recently we have announced our special financial relief purchase plans. Following all the positive feedback, we decided to prepare special MediaCore monthly subscription packages that cover rented and hosted licenses too. We have a lot of partners who prefer a monthly subscription. Therefore, we tailored this offer to meet the needs of such companies and help them to overcome ambiguity.
Customer feedback is significantly important for our company. It plays a primary role in the MediaCore roadmap development. Lately, we’ve got a chance to speak with Mohamed Bilal, a COO and Partner of GoIP Telecom. They have been using the MediaCore SBC since July 2019. Below you can read their feedback about our Class 4 VoIP Softswitch.