Blog

technical supportCarriers must be able to navigate the VoIP landscape without fear of having their security breached. Hacker invasions can be very damaging as they can cause interruptions to the normal flow of business operations and hurt the reputation of the carrier. With hacker activity on the rise in recent years, and the fact that most security breaches happen during off-peak hours, having a capable technical support team on standby at all times is becoming a must.

efficient time managementThe line that separates success from failure in the VoIP business is often defined by the degree of efficiency with which carriers run their operations. Without trustworthy tools with automation capabilities, standard operations tend to lack a critical layer, which in turn means employees' brainpower is wasted on trivial tasks.  A stable solution with functions that provide efficient time management through automation and shortcuts can not only boost profit for carriers. It can also stimulate and sustain growth in the long run.  

Last updated: October 24, 2022 cc traffic capacity For operators to handle high peaks of CC traffic, they will need a smart, high-capacity VoIP Softswitch solution. In the near future, processing CC traffic is likely to become more difficult. As CC traffic usually has a high number of calls per second (CPS) and a short average call duration (ACD), it can be hard for carriers to handle call attempts.

Last updated: September 20, 2022 VoIP solutions for business Having more than simply a full-featured SBC with extensive routing capabilities is essential for telecom operators. Businesses require a range of tools for analysis and optimization to remain competitive. In order to keep up with the ever-changing industry, providers need to handle enormous volumes of data. VoIP solutions for business should be with regularly updated infrastructure, with attention to the telecommunications industry always changing.Especially, to keep businesses flexible and able to respond to changes in the market.